Casino Support

24 hours support

Platinum Play Online Casino takes pride in offering its players 24 hours a day support. Players can feel free to contact our qualified and professional team with any queries and questions. There is also simple way to finding answer by checking our FAQs: frequently asked questions section.

live web support

Players can utilise our 24 hours call centre where they will be assisted by our friendly team. Players experiencing problems with registering new accounts or wants to find out more information about certain services can use our toll free number. Check out a list of our region specific toll free number before dialing.

email support

Players can also send their enquiries through email and our support team will attend to the request in a short space of time. All enquiries can be sent to here and those unsatisfied with the solutions can send their enquiry here

forgot your password

Lost or forgot your password, click here and follow the instructions. Alternatively, call or email our support team and your new password will be sent immediately.